Sanctuary -  A Healing Place
Policies

Appointments

Appointments are available in both Flagstaff and Scottsdale. Please call the office at (480) 274-7940 to schedule. When you call, please indicate in which office you are wanting your appointments. Please be aware Dr. Jecmen handles scheduling via phone, not via email.

Generally, appointments are about 45 minutes in length, and they are scheduled on the hour. A “single session” is 45 minutes, and a “double session” is 90 minutes. Double sessions are frequently scheduled for couples and family appointments, as well as for individual appointments when longer periods of time are needed or desired for the issues being addressed. Appointments of greater length are available upon request, including half-day and all-day therapy time.

Cancellation Policy

Since you are paying for time on Dr. Jecmen’s schedule, you are required to cancel and/or reschedule your appointment at least 24 hours in advance of your appointment time. Please be aware that “rescheduling” an appointment entails cancelling one appointment and scheduling another. You are responsible for keeping track of the day and time of your scheduled appointment. Please remember that if you cannot make an in-person appointment, you may call the office and let Dr. Jecmen know you would like to participate in your session via the phone. If you cancel and/or reschedule your appointment less than 24 hours in advance of your appointment time, you will be charged the full fee for the scheduled appointment.

Payment

Dr. Jecmen accepts Visa, MasterCard, Discover, American Express, debit card, check, and cash payments. Payment is due at the time of service. Fees for appointments are billed according to the fee for the single session and portions or multiples of it.

Insurance

While Dr. Jecmen is not a contracted provider with any insurance company, many people receive partial reimbursement for his services under “out-of-network” outpatient mental health service benefits. If you wish to submit your statements to your insurance company, please call your insurance provider and identify your outpatient, out-of-network mental health benefits. At your request, Dr. Jecmen will provide you with a statement containing all the appropriate information for you to submit a claim to your insurance company. Please be aware Dr. Jecmen will not bill your insurance company for you, nor will he receive payment from your insurance company on your behalf.

When you call to make your first appointment, please let us know if you would like to submit your statements to your insurance company. If so, Dr. Jecmen will need to complete a full diagnostic interview with you during your first few sessions. Be prepared for this diagnostic interview to take at least one full single session. Insurance companies will almost always require a diagnosis code to determine whether the services you receive are covered by your plan. Please be aware that your diagnosis, and some of the services for which you will be billed, may not qualify for reimbursement under your benefit plan.

Electronic Communication

While electronic communication has become a primary means of communication in the general public, and it has become more commonplace in communication between therapists and clients, it remains difficult to adequately protect the privacy of those communications. While Dr. Jecmen uses email for some limited communication with clients and colleagues, he strongly discourages lengthy communications that disclose private and intimate details of your concerns or needs in therapy. If you choose to communicate with Dr. Jecmen via frequent and lengthy email communications, including documents and writings you are requesting he read as part of your therapy process, please be aware that you will be billed for the time he uses to read and/or respond to those communications, documents, and materials.

Confidentiality

Many people who come for therapy are worried about the privacy of what they share with Dr. Jecmen in session. Dr. Jecmen’s privacy practices follow the state and federal laws and the ethical guidelines governing the practice of psychotherapy. In essence, it is only with your expressed, written consent that Dr. Jecmen, as your therapist, can even acknowledge that he knows who you are. If any communication with someone other than you is requested, he will discuss this with you, especially any risks such communication might pose, and you will need to sign the appropriate forms giving us your consent to communicate with parties you specify. When you come for your first appointment, Dr. Jecmen will address with you his specific confidentiality policies and practices, how they apply to your specific situation, and respond to any questions and concerns you might have.

© Sanctuary: A Healing Place, David J. Jecmen, Ph.D. all rights reserved.
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